Skip links
Liz Shrewsbury holding her Craggs Cosy Heating Club certificate next to Alannah Crossley

Littleborough Retiree Wins Surprise 500 Litres of Heating Oil

Retired civil servant, Liz Shrewsbury, who lives in a hamlet just outside Rochdale, is looking forward to a winter with one less worry after winning 500 litres of heating oil in Craggs Energy’s Cosy Heating Club quarterly oil draw. Liz and her civil partner Andrea have lived in their 18th century cottage, which relies on heating oil, for 25 years. Commenting on her win, Liz said: “When Craggs Energy called me, I found myself thinking someone was playing a joke on me. It’s fair to say I was pretty much speechless!”

“I joined the Cosy Heating Club around two years ago, finding it a great way to spread the cost of our heating each month, instead of making bulk payments for each purchase. It really helps with budgeting, even more so now the cost of oil has risen so much in the last 6 months. However, I’d completely missed that as a Direct Debit customer, I’d been automatically entered into the Cosy Heating Club quarterly prize draw. So, that was a great surprise!”

“Now that I know, I’ve been sharing that fact with all my neighbours that use heating oil, as the entire hamlet is off-grid.”

Liz added: “I was due to order a tank refill, so the call came at the perfect time. The money saved will help balance out increased transport fuel prices and rising day-to-day living costs, all of which seem to have been escalating so much in the last year.”

Recent surges in the cost of heating oil due to events in the Gulf, combined with reports that the “super” El Niño could lead to a polar vortex this winter, has left many anxious about the cost of heating off-grid homes in the colder months ahead. It is for this very reason that Craggs Energy recommends setting up Direct Debit accounts to help avoid the impact of large and often unexpected bills, at the same time as unlocking a host of other benefits.

Customers setting up monthly Direct Debits with Craggs Energy instantly become Cosy Heating Club Members. In addition to having the chance to win 500 litres of heating oil every quarter, members can also look forward to:

  • priority 5-day delivery services
  • the ability to order as little as 300 litres of heating oil
  • one free upgrade to premium heating oil per year
  • a free annual tank sponge to protect heating systems and boilers from damage caused by tank sludge
  • a free tank inspection on every delivery, ensuring safety and integrity
  • discounted oil tanks
  • eco-deliveries, and much more.

Since becoming employee-owned in 2022, Craggs Energy has introduced a series of new initiatives designed to reward its customers, including its Cosy Heating Club. As part of its customer-focused manifesto, and its ‘What matters to you, matters to us’ mantra, Craggs Energy is committed to playing its part in the local community.

This includes its support for mental health and wellbeing charity, The Farming Community Network (FCN), which Craggs Energy is supporting as part of a three-year commitment. Extending the reach of the charity to remote rural communities and farms across the region, Craggs Energy’s delivery drivers are acting as the eyes and ears of FCN, enabling the charity to provide vital support to struggling individuals when they need it most.

In addition to providing a friendly ear and point of contact, Craggs Energy is also providing the farming community with handy fuel and oil tank advice to help improve fuel efficiency and reduce issues such as fuel contamination or degradation. This free advice is being shared through the charity’s daily communications with farmers, on the FCN’s website and social media pages.